Contact Us
If you can’t find a product on our site, please contact us with its specifications. Our team will promptly source it and provide a personalized quote, ensuring your needs are met efficiently and effectively. Your satisfaction is our priority.
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FAQs
We deliver quality products worldwide. Most products are available for export sales around the world. You can order from outside the United States using our website. We will deliver your order to almost any country. Here’s what you need to know when ordering from outside the United States: Send your order through the website, and we will contact you with a shipping quote. This will come via email within 1-2 days after placing the order. You will need to confirm and approve that you want to pay "the shipping charges," and then your order will be processed and sent out. You are responsible for clearing the products through customs and paying any customs duties.
Our return and refund policy allows you to initiate a return within 30 days from the date of your purchase. After this period, we cannot offer a full refund or exchange.
To process a return, we require a receipt or proof of purchase. Please make sure to keep your receipt as it will be necessary for your return to be accepted.
To initiate a return, please contact our customer support team at [email protected]. They will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.
If you receive a damaged or defective item, please contact us immediately at [email protected]. We will assist you in resolving the issue and arranging for a replacement or refund.
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within a certain number of days and applied to your original payment method.
If you haven't received your refund, first check your bank account. If the refund is not yet posted, contact your credit card company and bank. If you need further assistance, reach out to us at [email protected]
You are responsible for paying the shipping costs for returning your item. Unfortunately, shipping costs are non-refundable, and return shipping fees will be deducted from your refund.